Shipping Policy

SHIPPING & DELIVERY POLICY

Last Updated: September 1 2026

At ZYVORA, we aim to provide a simple and reliable delivery experience across Pakistan.

1. DELIVERY AREAS

ZYVORA may deliver products to locations across Pakistan where courier services are available.

Some remote or restricted areas may have limited delivery availability.

2. PROCESSING TIME

Orders are normally processed after successful order confirmation.

Processing time may vary depending on product availability, order volume, payment verification and other operational factors.

3. DELIVERY TIME

Estimated delivery time may vary depending on the customer's location and courier service.

The estimated delivery timeframe shown at checkout or communicated by ZYVORA is an estimate and is not an absolute guarantee.

Delays may occur because of:

• Weather conditions
• Public holidays
• Courier delays
• Incorrect address or phone number
• Remote-area delivery
• Unexpected operational issues
• Other circumstances beyond our control

4. SHIPPING CHARGES

Applicable delivery charges will be displayed during checkout or communicated before order confirmation.

ZYVORA may offer free delivery promotions or free-shipping thresholds from time to time.

5. ORDER TRACKING

Where tracking is available, customers may receive tracking information after the order has been dispatched.

6. DELIVERY ATTEMPTS

Customers should ensure that someone is available to receive the package.

If a courier attempts delivery and is unable to deliver because the customer is unavailable or unreachable, additional delivery attempts or charges may apply depending on the courier.

7. INCORRECT ADDRESS

Customers are responsible for providing a complete and accurate delivery address and phone number.

ZYVORA is not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

8. DAMAGED PACKAGE

If your package appears seriously damaged when delivered, please contact ZYVORA as soon as possible.

Where possible, take clear photographs or video of the package and product before using or modifying the item.

9. CONTACT

For delivery questions, please contact ZYVORA through our Contact Us page.

Thank you for shopping with ZYVORA.