Terms & Conditions

TERMS & CONDITIONS

Last Updated: September 1 2026

Welcome to ZYVORA.

By accessing or using the ZYVORA website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. ABOUT ZYVORA

ZYVORA is an online shopping platform offering fashion, lifestyle, technology accessories and other selected products.

2. USE OF THE WEBSITE

You agree to use the website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to the website or its systems
• Misuse the website
• Submit false or misleading information
• Attempt fraudulent transactions
• Interfere with website security or functionality
• Use the website for unlawful activities

3. PRODUCT INFORMATION

We make reasonable efforts to display product information, images, descriptions, prices and availability accurately.

However, minor differences in product color, appearance or packaging may occur due to photography, lighting, screen settings or manufacturer packaging changes.

4. PRICES

All prices displayed on ZYVORA are in Pakistani Rupees (PKR), unless otherwise stated.

ZYVORA reserves the right to change prices, promotions and product availability at any time.

Price changes will not affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

5. ORDERS

Placing an order does not automatically guarantee acceptance.

ZYVORA may contact you to confirm order details before processing.

We reserve the right to cancel or refuse an order in circumstances including:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect or incomplete customer information
• Delivery limitations
• Other legitimate operational reasons

6. CUSTOMER INFORMATION

Customers are responsible for providing accurate information when placing an order.

Incorrect phone numbers, addresses or other information may cause delivery delays or failure.

7. PAYMENTS

ZYVORA may provide multiple payment options, including Cash on Delivery and selected digital/manual payment methods.

Payment instructions shown during checkout must be followed accurately.

8. DELIVERY

Delivery times may vary depending on location, courier availability, weather, holidays and other circumstances beyond our control.

Customers should provide a complete and accurate delivery address and reachable phone number.

9. RETURNS AND REFUNDS

Returns and refunds are subject to our Return & Refund Policy.

10. CANCELLATION

Order cancellation is subject to our Cancellation Policy.

11. PRODUCT REVIEWS

Customers may submit genuine reviews based on their actual experience.

ZYVORA reserves the right to remove reviews that are abusive, fraudulent, misleading, promotional, offensive or unrelated to the product.

12. INTELLECTUAL PROPERTY

All original website content, branding, logos, graphics, text and other materials created for ZYVORA are protected by applicable intellectual property laws.

You may not reproduce, copy, modify or distribute ZYVORA content without permission, except where permitted by law.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

ZYVORA does not control and is not responsible for third-party websites, services or their content.

14. WEBSITE AVAILABILITY

We aim to keep our website available and functional, but we do not guarantee uninterrupted or error-free operation at all times.

15. CHANGES TO THESE TERMS

ZYVORA may update these Terms & Conditions from time to time.

Updated terms will be published on this page.

16. CONTACT

For questions regarding these Terms & Conditions, please contact us through the Contact Us section of the ZYVORA website.

By using our website, you acknowledge that you have read and agreed to these Terms & Conditions.